In our Contact Centers, you'll help customers and have fun in the process. While handling calls, emails, and inquiries from our customers, you'll enhance our customers' rental experience. This could include anything from reservation sales and providing roadside assistance, to finding a replacement car for one of our insurance customers.
Contact Center Team
This team of more than 1,000 people works in St. Louis, Missouri and Eugene, Oregon to provide customer assistance to Alamo, Enterprise, and National customers. We offer these positions:
- Reservation Sales (In-House & Remote)
- Roadside Assistance
- Customer Care
- Insurance Support
- Special Services
- Help Desk
This team provides administrative and rental support for our contact centers through the following departments:
- Business Management
- Human Resources
- Rental Utilization Teams
- Planning, Analysis & Technology
Training and Development
You deserve the training and development support to help you achieve every goal you set for yourself. And around here, you'll get plenty of it. We offer 1,000 hours of training every month to our employees, so there are always opportunities for you to improve your skills, build your career and even master the art of relaxation.