Contact Center - Work From Home
We opened our call center - originally called National Reservations - in 1980 in St. Louis, Missouri. Over time, the business evolved in a way that allowed us to offer some of our employees the opportunity to work from home. Beginning in 2005, we had 19 employees working remotely. Today, we’ve grown to over 2,500 employees taking care of customers from their home offices. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. And employees support our Customer Service department, with the goal to “make it right” for our customers. Our teams leverage phone, chat sessions, social media and email to serve more than 40 million customers annually.
Where We're Located
Our Contact Center hires from the following states: AZ, ID, IL, MI, MN, MO, NM, NV, OH, OK, TN, and UT.
To apply, a Work From Home opportunity must be available and posted for the city where you currently live.
Contact Center - Work From Home Team in Action
Meet Our Employees
Learn more about careers at Enterprise, from those who are living them.
Amanda H., Work From Home Reservations Team Manager
Every day I get to work and do something I love with people who are like family. The Contact Center gave me a chance to pursue my passion for helping others reach their full potential and then some.
Luis S., Work From Home Reservations Team Manager
Working from home in a virtual contact center environment has been a wonderful experience. I get to work with great team members all over the U.S. I appreciate the opportunity Enterprise has provided.
Demetria W., Work From Home Reservations Sales Representative
Since being at Enterprise, I have grown in ways I never could have imagined. I've had the opportunity to be part of many of the pilot programs that are now being implemented. I have also served as a mentor to others. Being here has shown me that I am part of a family, not just an employee.
Chad H., Work From Home Reservations Team Manager
The work from home environment is a lot of fun and I enjoy managing a team of 20-25 employees who are all spread throughout the U.S. There is a tremendous amount of support from upper management and my peers. Working from home perfectly fits my lifestyle and gives me an excellent work-life balance.
We'd love to meet you and discuss our opportunities. To see a full list of our hiring events, click here.